Privacy Policy

Privacy Policy

Privacy Policy

Information We Collect

When you contact us, we collect your name, phone number, email address, and service address so we can schedule your plumbing work and stay in touch.

If you use our website, we may automatically collect your IP address, browser type, pages you visit, and the time of your visit.

How We Use Information

We use your information to schedule appointments, provide plumbing services, send invoices, and respond to your questions.

We may also use your contact details to send you service reminders or updates about your plumbing system, but only if you have asked us to.

Cookies and Tracking

Our website uses cookies to remember your preferences and understand how visitors use our site. Cookies are small files stored on your device.

You can set your browser to refuse cookies, but some parts of the website may not work properly if you do.

Analytics and Third-Party Tools

We use third-party analytics tools like Google Analytics to see how many people visit our site and which pages are popular. These tools collect anonymous data.

We may also use third-party scheduling or payment processors. They have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors.

We may also share information if required by law or to protect the safety and rights of our customers and our team.

Data Retention

We keep your information for as long as needed to provide services and meet legal and accounting requirements. After that, we securely delete or anonymize it.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure storage and limited access to your data.

No method of transmission over the internet is completely secure, but we work hard to keep your information safe.

User Rights

You can ask us to access, correct, or delete your personal information. You can also opt out of marketing messages at any time.

To make a request, just call or email us using the contact information below. We will respond promptly.

Children's Privacy

Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page with a new effective date.

We encourage you to review this page occasionally to stay informed about how we protect your information.

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